Your WhatsApp sells, books and collects on its own.

No. Your number connects to the official WhatsApp Business API with Meta's button. If you use it in the WhatsApp app today, it migrates without losing it.

It answers like someone on your team would: “let me check that for you”, and pings you in your app with the whole conversation. As soon as you reply, it passes it on to the customer. It never makes up prices, hours or availability.

Atenta notices it (a complaint, an odd order, a change it can't decide) and hands it to you: it tells the customer a person will take over, alerts you in your app and on your WhatsApp with the full thread, and you reply from there. You can take over any conversation whenever you want.

From your business: services, prices, hours, location and policies. It builds itself from your website and social media, and when you subscribe you complete it with a 10-minute form in your app. Edit it whenever you want.

Yes. Payment links with card, Apple Pay and Google Pay, a wallet with balance and sales in installments. The money reaches your account.

One customer (one WhatsApp number) who writes to you in the month. If the same customer writes four times that month, it counts as one conversation. Promotion messages are counted separately, within your bulk-messaging quota.

Everything Atenta does: answering 24 hours, the app, your trade package, Your page, reports and support. No cut of your sales. AI calls are bought as minute packs on the same invoice. The only separate cost is WhatsApp messages, which Meta bills directly to your account (see below for how much).

Yes, and we tell you how much so there are no surprises. Meta bills your WhatsApp Business account per message (Mexico rates as of September 2026): replying to your customers is free up to 1,000 messages a month per number and about US$0.008 each after that; a confirmation or reminder outside the 24-hour window about US$0.008; a promotion about US$0.044. A small restaurant with 300 customers and 200 promotions a month pays Meta around US$15. The app shows the exact cost before every campaign. Kalia Code is completing Meta's verification as a technology provider for the WhatsApp Business Platform; as soon as it is done, WhatsApp messages become part of your subscription at the same price.

Kalia Code, S.A. de C.V., a software company from Querétaro, Mexico, founded in 2024 and verified as a business by Meta. Atenta runs on Kalia Code's own servers; our only domain is atenta.mx. Write to [email protected] or on WhatsApp from the site.

Anytime. There is no contract; you change plans or cancel from your app.

Yes: 14 days, no card, with the full Business plan and up to 100 customers served. Sign up your business in a minute, test Atenta in private and switch it on for your customers whenever you like. When it ends you pick a plan; if you don't, your base is kept for 30 days in case you come back.

First-month guarantee: if within the first 30 days of your plan you decide Atenta isn't for you, write to us and we refund that month. No contract, no extra questions.

Anthropic's Claude models, through their commercial API. Your conversations are not used to train third-party models. The golden rule (if it isn't in your base, it doesn't make it up and asks you) is written in Atenta's code, not only in the model.

Your own page at yourbusiness.atenta.mx, built from the information you already gave Atenta: your profile with a “Message us on WhatsApp” button, hours, location and social links; your menu or catalog with a QR code for the table or counter; online orders and a spot in your city's directory (Business plan and up). Atenta takes no commission on what you sell there.