Atenta + Make

Make scenarios with what happens in your business.

Make scenarios that start with an Atenta event or write into your business through the API.

What arrives in a `pedido` webhook

{
  "evento": "pedido",
  "tenant": "fonda-dona-chayo",
  "ts": "2026-09-21T18:03:11.000Z",
  "datos": { "id": 812, "cliente_id": 41, "estado": "nuevo", "total": 250, "moneda": "MXN", "canal": "whatsapp", "nuevo": true }
}

01 · What you can do

Three things you do with Make and your Atenta.

A paid order, to your invoicing system

The pago event brings amount, method and order. The scenario issues the invoice or the receipt in your system.

A new appointment, to Calendar and to an internal WhatsApp

From the cita event you get date, person and customer; Make puts it on the calendar and alerts your team.

Inventory that goes down when Atenta sells

With the pedido event you deduct stock in your spreadsheet or ERP and, through the API, update Atenta's catalog.

02 · How it connects

From your app, with a permission you grant.

Nothing connects unless you turn it on. Every token and every webhook is listed in Settings → Integrations, with its last use, and is revoked with one tap.

Create the scenario with the “Webhooks → Custom webhook” module
Make gives you a URL. Copy it.
Register the webhook in your app
Settings → Integrations → Webhooks → “New”: paste the URL, pick events and test with the ping. Every delivery is signed (X-Atenta-Firma header) with the whsec_ secret Atenta gives you only once.
To write into Atenta, the HTTP module
Generate a token in Settings → Integrations → Make and use “HTTP → Make a request” against https://api.atenta.mx/v1 with Authorization: Bearer <token>.