Screens the inquiry
Explains which matters the firm handles and which it doesn't, in your words. What isn't your specialty, it says so politely.
Atenta for law firms and practices
Every message is a half-told case, and you're in a consultation.
Atenta explains your services and the cost of the first appointment, books it and tells the client which documents to bring. Anything that needs professional judgment goes to you, with no opinions or figures you haven't approved.
Official Meta API Nothing to install Billed monthly. Nothing to install. Formal tone by default; you choose.
Rangel & Associates · AttorneysLaw firms and practices · sample
Told Mr.Today, 7:40 p.m.
Good evening, I need advice. They want to fire me without severance
Good evening. I'm sorry to hear that; the firm handles labor matters. The first consultation is $600 and lasts an hour, in person or by video call. Shall I book you? There's room tomorrow at 11:00 or Thursday at 17:00.
Tomorrow at 11. What do I need to bring?
You're booked for tomorrow at 11:00 with Mr. Rangel. Please bring ID, your contract or pay stubs, and any letter or message from the company. Could you confirm your full name?
Marisol Peña. How much severance would I be owed?
Thank you, Marisol. That depends on your case and I won't give you a figure without the attorney reviewing it: I'll confirm with him and he'll go over it with you tomorrow.
Heads-up for Mr. Rangel: Appointment tomorrow 11:00, Marisol Peña, labor matter (dismissal) · pending question: severance amount (no figure given).
01 · This is your day
Eleven messages, four that aren't for you, and two that are and have gone a day without a reply.
Someone wants to know what you charge for something you don't do. Another tells their case in three-minute voice notes. One asks what to bring to tomorrow's appointment. And between clients there isn't a minute to reply carefully.
What Mr. Rangel receives
7:40 p.m.Good evening.
7:41 p.m.You're booked for tomorrow at 11:00 with Mr.
7:42 p.m.Appointment tomorrow 11:00, Marisol Peña, labor matter (dismissal) · pending question: severance amount (no figure given). Needs you
02 · Built in for law firms and professional practices
What Atenta already knows how to do at your firm.
With your information, reviewed by you before it replies to anyone. Only what it does today; nothing under construction.
Books the appointment
Offers the times you set, takes name and reason, and confirms with you on WhatsApp.
Says what to bring
Documents, tests or requirements for the first appointment, as you approved them. Nobody shows up without what's needed.
Discretion by default
Doesn't ask for more data than needed, gives no opinion on the case and passes anything delicate or urgent to a person.
In person or online
Explains whether you see clients by video call and how, with the link or instructions you give it.
Your page at yourfirm.atenta.mx
Your practice areas, hours, location and a “Message us on WhatsApp” button for a first consultation. No commission.
03 · No fine print
What it doesn't do, said plainly.
- It doesn't give professional opinions, diagnoses or estimates. That's yours.
- It doesn't make up prices or hours. If it isn't in your base, it confirms with the firm.
- It doesn't collect deposits: the appointment is confirmed the way you do it today.
- It doesn't send automatic appointment reminders. Promotions yes, only to people who gave consent.
The golden rule: if it doesn't know the answer, it checks with you. It doesn't make it up.
04 · Signing up
What we'll ask you about your firm.
One minute from your phone. Besides your name and WhatsApp, for law firms and professional practices we ask this (all optional):
- Which matters or specialties you handle (and which you don't)
- Cost and length of the first consultation
- What the client should bring to the first appointment
- Do you see clients online?
If you don't have something handy, leave it blank: Atenta asks you later from your app, and checks with you until then.
05 · Pricing
Clear pricing.
Clear pricing: one monthly payment, WhatsApp messages billed separately and spelled out. 14 days free, no card.
Esencial
$129 USDsin impuestos incluidos a month
For one business with one WhatsApp number that no longer wants to lose customers.
- One WhatsApp number
- Up to 500 customers served a month
- Answers with your information 24 hours
- Takes orders and books appointments
- Your trade package: daily menu from a photo, appointments, catalog
- Your page: yourbusiness.atenta.mx with a QR menu
- Owner app, live chats and monthly report
Negocio
$279 USDsin impuestos incluidos a month
For a busy business: customers, payments, promotions and your page with online orders.
- Everything in Esencial
- Up to 1,000 customers served a month
- Customers (CRM): profiles, follow-ups, segments, import
- Finance: charge, payment links, wallet, credit and installments
- Promotions: 500 messages a month included
- Your page with online orders and payment, no commission
- Listed in your city directory
- Integrations: Claude, ChatGPT, Zapier, Make, n8n, API
Operación
Custom pricing
For chains, franchises and teams: limits made to measure and connected to your systems.
- Everything in Negocio
- From 5,000 up to 100,000 customers served a month
- Numbers and branches according to your operation
- Promotions and call minutes made to measure
- Integration with your CRM and your tools (HubSpot, Jira, ClickUp, your own system) through API and webhooks, built by us
- Service agreement, priority support and invoicing
No setup fee · no contract · 14-day free trial without a card · first-month guarantee: if it does not work for you, we refund the month.
Pay with card · Apple Pay · Google Pay:
06 · Questions from law firms and professional practices
Frequently asked questions
General questions (number, privacy, cancellation) are on the main page.
Does Atenta give opinions on the case or diagnoses?
Never. It explains services, books and says what to bring. Anything needing professional judgment goes to you with the full conversation.
What about confidentiality?
It asks only for the data needed to book. Conversations live in your WhatsApp Business account and your app, and aren't used to train third-party models.
Can it use a formal or a casual tone?
You choose the tone from your app. For law firms and practices the formal tone is the default.
Does it work for a medical or dental practice?
Yes: it books appointments, explains services and list prices, says which tests to bring and passes emergencies to a person. It gives no diagnoses.
07 · Start today
Want to see it reply at your firm before you decide?
Write to us and we'll show you how Atenta would sound with your information and your way of talking. We answer during business hours; Atenta, once it's on your number, answers at any hour.
A different business?
Every business is its own world. Pick yours.
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Units in stock, test drive booked, service appointment set and every quote handed to a sales rep.
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Appointments, how to prepare, and emergencies straight to the doctor. It never recommends medication.
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Properties with price and location, showings booked and clear requirements, whenever they ask.
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Dates subject to confirmation, the booking noted for the front desk and the amenities explained.
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Plans with prices, trial class booked and schedules answered at 6 in the morning.
Pizzerias
Friday at 9, the phone ringing and three orders in the oven.
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Today's menu, delivery customers asking “what's on?” and you at the stove.
Event venues
“Is December 14 available?” at midnight. That date gets decided within the hour.
Shops
“Do you have it?”, “how much?”, “do you deliver?”: the same thing twenty times a day.