Your catalog and list prices
Learns what you sell, with prices and variants, from your website, your social media or whatever you type. Answers “how much?” without you opening your phone.
Atenta for shops and services
“Do you have it?”, “how much?”, “do you deliver?”: the same three questions, twenty times a day.
Atenta answers from your catalog, your list prices, your hours and your delivery zones. It holds what people ask for, takes the order and lets you know. Anything not in your base, it confirms with you.
Official Meta API Nothing to install Billed monthly. Nothing to install. Works for shops, hardware stores, boutiques and salons.
El Tornillo HardwareShops · sample
Told RaúlToday, 8:15 p.m.
Do you have cordless drills? How much?
Hi! Yes, we carry cordless drills from two brands: $1,290 to $2,450 with battery included. We open tomorrow at 9. Shall I send you the options or hold one for you?
Send me the options. Do you deliver to Villas del Sol?
Yes: delivery to Villas del Sol is $50 and arrives the same day if you order before 2. The options are: 12V $1,290 · 18V $1,790 · 20V with two batteries $2,450. Shall I hold one for you?
The 2450 one. Does it have a 2-year warranty?
I don't have that model's warranty confirmed, so I won't make it up: I'll check with the team first thing tomorrow and write to you here. In the meantime I'll hold it under your name, no commitment.
Heads-up for Raúl: Hold: 20V drill $2,450, delivery to Villas del Sol · pending question: 2-year warranty.
01 · This is your day
You're ringing someone up at the counter and the phone buzzes with the same question you've already answered three times.
“Do you have it in stock?” “How much?” “Do you deliver to my neighborhood?” They're easy questions that cost a sale when nobody answers in time. And at eight at night they keep coming.
What Raúl receives
8:15 p.m.Hi!
8:16 p.m.Yes: delivery to Villas del Sol is $50 and arrives the same day if you order before 2.
8:17 p.m.Hold: 20V drill $2,450, delivery to Villas del Sol · pending question: 2-year warranty. Needs you
02 · Built in for shops and services
What Atenta already knows how to do at your business.
With your information, reviewed by you before it replies to anyone. Only what it does today; nothing under construction.
Stock you give it
Says what's in and what's not according to your base; if it doesn't know, it confirms with you before promising.
Hours and location
Where you are, how to get there, whether there's parking and what time you close.
Deliveries and simple quotes
Zones, cost and delivery time; adds up a simple order and hands it to you to confirm.
Holds and appointments
Holds a product under the customer's name or books a service with the details you ask for, and lets you know.
Follow-up
Whoever asked and didn't buy stays in your chats, with what they asked.
Your page at yourstore.atenta.mx
Your catalog with prices and online orders that enter your app and get confirmed on WhatsApp; a payment link if you want one. No commission per sale.
03 · No fine print
What it doesn't do, said plainly.
- It doesn't make up stock, prices or warranties. If it isn't in your base, it confirms with you.
- It doesn't charge or handle your customers' money.
- It doesn't read your point of sale: you keep stock from your app.
- It doesn't decide for you: warranties, returns and complaints go to a person.
The golden rule: if it doesn't know the answer, it checks with you. It doesn't make it up.
04 · Signing up
What we'll ask you about your business.
One minute from your phone. Besides your name and WhatsApp, for shops and services we ask this (all optional):
- What you sell or which services you offer (and where your catalog is)
- Deliveries: zones, cost and timeIf you don't deliver, write “in-store only”.
- Exchanges, returns and warranties
- How do you want to handle stock?
If you don't have something handy, leave it blank: Atenta asks you later from your app, and checks with you until then.
05 · Pricing
Clear pricing.
Clear pricing: one monthly payment, WhatsApp messages billed separately and spelled out. 14 days free, no card.
Esencial
$129 USDsin impuestos incluidos a month
For one business with one WhatsApp number that no longer wants to lose customers.
- One WhatsApp number
- Up to 500 customers served a month
- Answers with your information 24 hours
- Takes orders and books appointments
- Your trade package: daily menu from a photo, appointments, catalog
- Your page: yourbusiness.atenta.mx with a QR menu
- Owner app, live chats and monthly report
Negocio
$279 USDsin impuestos incluidos a month
For a busy business: customers, payments, promotions and your page with online orders.
- Everything in Esencial
- Up to 1,000 customers served a month
- Customers (CRM): profiles, follow-ups, segments, import
- Finance: charge, payment links, wallet, credit and installments
- Promotions: 500 messages a month included
- Your page with online orders and payment, no commission
- Listed in your city directory
- Integrations: Claude, ChatGPT, Zapier, Make, n8n, API
Operación
Custom pricing
For chains, franchises and teams: limits made to measure and connected to your systems.
- Everything in Negocio
- From 5,000 up to 100,000 customers served a month
- Numbers and branches according to your operation
- Promotions and call minutes made to measure
- Integration with your CRM and your tools (HubSpot, Jira, ClickUp, your own system) through API and webhooks, built by us
- Service agreement, priority support and invoicing
No setup fee · no contract · 14-day free trial without a card · first-month guarantee: if it does not work for you, we refund the month.
Pay with card · Apple Pay · Google Pay:
06 · Questions from shops and services
Frequently asked questions
General questions (number, privacy, cancellation) are on the main page.
Does Atenta know if I have something in stock?
It knows what you tell it in your base. If a product isn't marked, it says it will confirm with you instead of promising it.
Does it work for a salon or a service by appointment?
Yes: it explains services and list prices, books with the details you ask for and lets you know. You choose the tone from your app.
Can it quote?
Simple quotes with list prices, yes: it adds up what people ask for and hands it to you. Volume and discounts go to a person.
What if my trade isn't listed here?
Sign up your business with the closest trade. Atenta builds the base from your information and you correct it before it replies to anyone.
07 · Start today
Want to see it reply at your business before you decide?
Write to us and we'll show you how Atenta would sound with your information and your way of talking. We answer during business hours; Atenta, once it's on your number, answers at any hour.
A different business?
Every business is its own world. Pick yours.
01020304050607080910
CorporateNew
Suppliers, candidates and customers all write to the same number. Atenta routes each one to the right person and books.
Car dealershipsNew
Units in stock, test drive booked, service appointment set and every quote handed to a sales rep.
ClinicsNew
Appointments, how to prepare, and emergencies straight to the doctor. It never recommends medication.
Real estateNew
Properties with price and location, showings booked and clear requirements, whenever they ask.
HotelsNew
Dates subject to confirmation, the booking noted for the front desk and the amenities explained.
GymsNew
Plans with prices, trial class booked and schedules answered at 6 in the morning.
Pizzerias
Friday at 9, the phone ringing and three orders in the oven.
Diners
Today's menu, delivery customers asking “what's on?” and you at the stove.
Event venues
“Is December 14 available?” at midnight. That date gets decided within the hour.
Law firms and practices
Screening inquiries, booking appointments and saying what to bring, without interrupting you mid-consultation.