Atenta for clinics

A patient writes at 10 p.m. in pain. Someone has to reply.

Atenta books the first open slot, tells the patient how to prepare, how much it costs and where, and if it's an emergency it alerts the doctor right away. Medication, diagnoses and results it never touches.

Official Meta API Nothing to install Billed monthly. Nothing to install. Your patients stay yours.

Ríos Dental ClinicClinics · sample
Told Dr.
Sunday, 10:12 p.m.
Hi, I broke a molar and it hurts a lot, can you see me early tomorrow?
10:12 p.m.
I'm so sorry. Tomorrow the doctor has openings at 8:30 and 9:15. I'll hold the 8:30 for you and let her know right now that it's an emergency, so she sees it as soon as she opens. Under what name?
10:12 p.m.
Karla Mendoza. Can I take something for the pain in the meantime?
10:13 p.m.
Appointment booked: Karla Mendoza, tomorrow 8:30, emergency. I can't recommend any medication; only the doctor can. I'm passing your message to her right now and she'll reply herself.
10:13 p.m.
Heads-up for Dr. Ríos: EMERGENCY · Karla Mendoza · broken molar · appointment 8:30 · asks about painkillers.

01 · This is your Sunday

A broken tooth at 10 p.m., three Monday reschedules and nobody at the front desk until 9.

A patient asks if you can see her early tomorrow. Another wants to know if he should fast for the test. A mom asks to move Tuesday's appointment. By the time the front desk opens, the one in pain has gone to another clinic.

What Dr. Ríos receives
10:12 p.m.I'm so sorry.
10:13 p.m.Appointment booked: Karla Mendoza, tomorrow 8:30, emergency.
10:13 p.m.EMERGENCY · Karla Mendoza · broken molar · appointment 8:30 · asks about painkillers. Needs you

02 · Built in for clinics and practices

What Atenta already knows how to do at your practice.

With your information, reviewed by you before it replies to anyone. Only what it does today; nothing under construction.

Appointments from your calendar

Offers the open slots within the practice's hours, books the appointment with name and reason and reschedules if needed. You see it in your app.

How to prepare

Fasting, what to bring, how long it takes, where to park and payment methods: whatever you tell it, the same every time.

Emergencies → to the doctor

Detects severe pain, bleeding or any emergency, books the first slot and alerts the doctor with what the patient said.

Prices and services

Consultation, cleaning, tests: it answers from your list. Anything not on it, it confirms with you.

Your page at yourclinic.atenta.mx

Your services with prices, today's hours, directions and a “Book on WhatsApp” button. What the patient looks for before writing to you, in one place.

03 · No fine print

What it doesn't do, said plainly.

  • It doesn't diagnose or recommend medication. Any clinical question goes to the doctor.
  • It doesn't give out test results or information about other patients.
  • It doesn't charge: payment is arranged the way you do it today.
  • It doesn't answer phone calls: it handles WhatsApp. If people call, your team answers as always.

The golden rule: if it doesn't know the answer, it checks with you. It doesn't make it up.

04 · Signing up

What we'll ask you about your practice.

One minute from your phone. Besides your name and WhatsApp, for clinics and practices we ask this (all optional):

  1. Consultations and services you offer, with their list price
  2. How to prepare for the appointment (fasting, tests, ID)
  3. What should Atenta say if someone writes with an emergency
  4. Do you see patients online?

If you don't have something handy, leave it blank: Atenta asks you later from your app, and checks with you until then.

Sign up my practice

05 · Pricing

Clear pricing.

Clear pricing: one monthly payment, WhatsApp messages billed separately and spelled out. 14 days free, no card.

Esencial

$129 USDsin impuestos incluidos a month

For one business with one WhatsApp number that no longer wants to lose customers.

  • One WhatsApp number
  • Up to 500 customers served a month
  • Answers with your information 24 hours
  • Takes orders and books appointments
  • Your trade package: daily menu from a photo, appointments, catalog
  • Your page: yourbusiness.atenta.mx with a QR menu
  • Owner app, live chats and monthly report
Start with Esencial
Most popular

Negocio

$279 USDsin impuestos incluidos a month

For a busy business: customers, payments, promotions and your page with online orders.

  • Everything in Esencial
  • Up to 1,000 customers served a month
  • Customers (CRM): profiles, follow-ups, segments, import
  • Finance: charge, payment links, wallet, credit and installments
  • Promotions: 500 messages a month included
  • Your page with online orders and payment, no commission
  • Listed in your city directory
  • Integrations: Claude, ChatGPT, Zapier, Make, n8n, API
Start with Negocio

Operación

Custom pricing

For chains, franchises and teams: limits made to measure and connected to your systems.

  • Everything in Negocio
  • From 5,000 up to 100,000 customers served a month
  • Numbers and branches according to your operation
  • Promotions and call minutes made to measure
  • Integration with your CRM and your tools (HubSpot, Jira, ClickUp, your own system) through API and webhooks, built by us
  • Service agreement, priority support and invoicing
Talk to sales

No setup fee · no contract · 14-day free trial without a card · first-month guarantee: if it does not work for you, we refund the month.

Pay with card · Apple Pay · Google Pay:

WhatsApp messages are billed by Meta directly to your account, per message; we tell you how much before switching on (for a small restaurant, MX$0–300 a month). Kalia Code is completing Meta's verification as a technology provider for the WhatsApp Business Platform; as soon as it is done, WhatsApp messages become part of your subscription at the same price. Atenta never takes a cut of your sales: what you sell is yours.

06 · Questions from clinics and practices

Frequently asked questions

General questions (number, privacy, cancellation) are on the main page.

Does Atenta answer medical questions?

No. It never diagnoses or recommends medication. Any clinical question goes to the doctor, and it tells the patient so plainly.

What happens with my patients' data?

It's sensitive data: it stays in your Atenta, under your privacy notice, and isn't used to train third-party models.

Does it work for several doctors?

Atenta books on the practice's calendar and pings whoever you say. If each doctor has their own number, each one signs up separately.

Can I review what Atenta told a patient?

Yes. Every full conversation is in your app and you can take over any of them with one tap.

07 · Start today

Want to see it reply at your practice before you decide?

Write to us and we'll show you how Atenta would sound with your information and your way of talking. We answer during business hours; Atenta, once it's on your number, answers at any hour.