Atenta + Zapier

Your orders, appointments and payments, in thousands of apps.

Every order, appointment or payment in Atenta can trigger a Zap; and a Zap can create orders or appointments in Atenta.

Example: booking an appointment from a Zap

POST https://api.atenta.mx/v1/citas
Authorization: Bearer atk_TU_TOKEN
Content-Type: application/json

{ "inicio": "2026-09-25T17:00:00-06:00", "nombre": "Laura", "motivo": "corte", "estado": "confirmada" }

01 · What you can do

Three things you do with Zapier and your Atenta.

Every order, to a Google Sheets row

Atenta webhook → “Catch Hook” → “Create Spreadsheet Row”. Your end-of-day tally fills itself in.

Every appointment, to your Google Calendar

The cita event brings date, time, person and customer. The Zap puts it on the calendar of whoever is on duty.

Every “needs you”, to Slack or your email

The escalacion event alerts your team where they already work, with the link to the chat.

02 · How it connects

From your app, with a permission you grant.

Nothing connects unless you turn it on. Every token and every webhook is listed in Settings → Integrations, with its last use, and is revoked with one tap.

Create the Zap with “Webhooks by Zapier → Catch Hook”
Zapier gives you a URL. Copy it.
Register the webhook in your app
Settings → Integrations → Webhooks → “New”: paste the URL and pick the events (order, appointment, payment, message, escalation, call). Atenta gives you a whsec_ secret (only once) to verify the signature and a “Test” button that sends a ping.
To write into Atenta, use the API
Generate a token in Settings → Integrations → Zapier and call https://api.atenta.mx/v1 with “Custom Request” and the header Authorization: Bearer <token>. The OpenAPI is at https://api.atenta.mx/v1/openapi.json.