Answer whoever writes to you from your page
Hours, address and prices from your base. Whatever it doesn't know, it asks you.
Atenta + Messenger
The messages to your Facebook page, handled by the same Atenta.
The messages to your Facebook page, handled by the same Atenta.
01 · What you can do
Three things you do with Messenger and your Atenta.
Book the appointment without switching channels
Atenta offers the open slots and records it in your app, just like on WhatsApp.
Escalate to a person with the full thread
Complaints, special quotes and anything delicate reach you with context.
02 · How it connects
From your app, with a permission you grant.
Nothing connects unless you turn it on. Every token and every webhook is listed in Settings → Integrations, with its last use, and is revoked with one tap.
Have a Facebook page for your business
With admin permissions to connect apps.
Connect the channel from your app
Settings → Channels → “Connect Messenger”. You sign in with Meta and pick the page. Atenta uses the official Messenger Platform.
Done: same base, same rules
There's no second base to maintain. What you approve applies to all your channels.
Messenger is a trademark of Meta Platforms, Inc. Atenta uses its official APIs and is not affiliated with Meta.